Payment Methods
Customer Care
At CitSpark, we are committed to providing exceptional customer service. Your satisfaction is our priority, and we’re here to help with any questions you may have.
You can reach us at support@citinnosoln.com. We aim to respond to all inquiries within 24-48 hours.
You can call us at (937) 210-4477 for immediate assistance. Our hours of operation are Monday through Saturday, 8am to 5pm.
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Visit our website to access our live chat feature, available during our business hours. Our representatives are ready to assist you with any questions or issues.
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Before contacting us, you may want to check our Frequently Asked Questions section on our website. Here, you can find answers to common inquiries about shipping, returns, and more.
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We value your feedback! If you have suggestions for improving our services or products, please let us know. Your insights help us serve you better.
Shop with confidence at CitSpark!
Privacy & Safety
At CitSpark, we take your privacy and safety seriously. Protecting your personal information and ensuring a secure shopping experience is our top priority.
We may collect personal information such as your name, email address, shipping address, and payment information when you make a purchase or create an account. We only request information that is necessary to provide our services.
How we use your information?
To process and fulfill your orders. - To communicate with you about your order or account. - To improve our website and services. - To send promotional materials, if you opt-in to receive them.
We implement a variety of security measures to maintain the safety of your personal information. This includes using encryption technology and secure payment gateways to protect your data.
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We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services (such as shipping companies) or as required by law.
Our website may use cookies and similar tracking technologies to enhance user experience. You can choose to accept or decline cookies through your browser settings; however, this may affect your ability to use certain features of our site
You have the right to access, correct, or delete your personal information. If you would like to exercise these rights, please contact us at citsparksupport@citinnosoln.com.
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. If you have any questions or concerns about our privacy and safety practices, please feel free to reach out to our customer care team at support@citinnosoln.com or (937) 210-4477.
Wholesale Inquiries
Thank you for your interest in partnering with CitSpark! We are excited to explore potential wholesale opportunities with you.
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Our wholesale program is designed for retailers, resellers, and businesses interested in purchasing our products in bulk at discounted rates. Please provide relevant details about your business when reaching out.
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To begin, please send us an email at sales@citinnosoln.com with the subject line "Wholesale Inquiry." Include your business name, location, website (if applicable), and details about the products you are interested in.
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Upon approval of your wholesale account, we will provide you with our wholesale price list and minimum order requirements.
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If you'd like to request samples of our products, please mention this in your inquiry. We may have specific guidelines for sample requests.
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We look forward to the possibility of working together and helping your business thrive with our products!
Payment Methods
- Credit / Debit Cards
- PAYPAL, Venmo, Cash App, Apple Pay
- Offline Payments